We're Here to Help
Whether you're exploring enterprise options, need technical assistance, or have questions about our platform, our team is ready to support you.
Fast Response Times
Our team monitors all inquiries during business hours (9 AM - 6 PM ET, Monday-Friday). Sales inquiries are prioritized with responses typically within 4 hours. For urgent technical issues, include "URGENT" in your subject line.
Sales & Enterprise
Response within 4 business hours
Discuss enterprise licensing, custom deployments, API access, or multi-user plans for your team.
📧arbitragedge@proton.meCommon Topics:
Technical Support
Response within 12 business hours
Get help with filing ingestion, summary generation, API integration, or troubleshooting platform issues.
📧arbitragedge@proton.meCommon Topics:
Privacy & Security
Response within 2 business days
Questions about data handling, GDPR/CCPA compliance, security practices, or data deletion requests.
📧arbitragedge@proton.meCommon Topics:
Partnerships & Media
Response within 5 business days
Explore co-marketing opportunities, data partnerships, press inquiries, or content collaborations.
📧arbitragedge@proton.meCommon Topics:
Business Hours
Support & Sales
Monday - Friday: 9:00 AM - 6:00 PM ET
Saturday - Sunday: Closed
Emergency Support
Enterprise customers: 24/7 on-call
Critical system issues only
Note: Responses to inquiries received outside business hours will be sent on the next business day. For time-sensitive matters during off-hours, Enterprise customers can use the emergency contact provided in their onboarding documentation.
Looking for Self-Service Resources?
Before reaching out, check our documentation and FAQ for quick answers to common questions.
Partnerships & Investment Opportunities
We're a nimble, focused team revolutionizing M&A intelligence for institutional investors and merger arbitrage professionals. As we scale, we're actively exploring strategic partnerships and investment from aligned partners who share our vision.
Early adopters include hedge funds, law firms, and investment banks
Battle-tested AI, secure infrastructure, audit-ready compliance
Expanding product suite, international markets, API ecosystem
Interested in strategic partnerships, co-investment, or growth capital discussions?
💼Let's ConnectWe respond to all partnership and investment inquiries within 48 hours
Subscription Cancellation: To cancel your subscription or pause your account, please contact us at arbitragedge@proton.me with "Subscription Cancellation Request" in the subject line.
Include your account email address and reason for cancellation (optional). We'll process all cancellation requests within 2 business days and send confirmation once complete. Your access will continue until the end of your current billing period.